This is the best thing I've ever used! I bought it during the anniversary sale and plan to buy another. I've used it every day since it came. Everyone must own one! Shipping was FaST as well. Arrived in 2 days with regular shipping. Love shopping at Wayfair... love the quality, price and service. I returned Dolly, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
Overall: 12.5'' H x 8.5'' W x 4.25'' D Overall Product Weight: 20lb. I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
During that last few months I have purchased a number of items (Dolly) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service. I needed furniture for my new apartment, so I ordered two Dolly for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service!
Easy to use, comfortable strap and live the colors. The quality of this Dolly was above my expectations for the price I paid! I order a Dolly on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.
Overall: 33'' H x 24'' W x 7'' D Overall Product Weight: 6.5lb. I've finally ordered a Dolly on Wayfair a while ago and it is better than my old Dolly I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. I have purchased the Dolly from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
Recently purchased 2 Dolly. One for my friend and one for me. My friend says these Vestil 2000 lb. Capacity Furniture Dollys are soo awesome. These Dolly is so versatile. Easy to clean and reversible is a major advantage. Bought in black. We love our Dolly. I can see why he has many criticisms. Love it!! The Quality of Dolly I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Overall: 40.5'' H x 20.5'' W x 33.5'' D Overall Product Weight: 45lb. I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Dolly but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Dolly, one I had priced locally and found on Wayfair for less than half the retail cost. When the Dolly arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Dolly the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Dolly. I ordered a Dolly from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
My girlfriend has had her eye on this furniture for a long time and her birthday just arrived, so I decided to get it as a gift. She loves it! It's the perfect! It fits everything and fits anywhere. Great Dolly for quality. I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.
Overall Product Weight: 90lb. Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Dolly was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Dolly are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
I bought this Vestil 2000 lb. Capacity Furniture Dolly as a New Year present for my daughter. It is as described online. Dolly looks good even though I feel it is too expensive. Should come with better packaging for the price. I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
Overall: 45'' H x 33.5'' W x 68'' D Overall Product Weight: 174lb. I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
I carry Dolly for work all the time and absolutely love this furniture! I have it in black and I want it in all colors. I highly recommend it! I love the Dolly! Do not pay extra for fast shipping, but it was delivered days earlier than expected. Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating
Overall: 9.84'' H x 10.24'' W x 15.75'' D Overall Product Weight: 23.15lb. Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.
Our Dolly is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Dolly this was by far the best online. When it arrived it really met our needs. Would strongly recommend. I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Dollythat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Dolly that in the past I kept the item instead of returning it.
I bought it as a New Year present for me. The Dolly came as picture and is perfect! Everything matches everything. I bought an extra for a friend's birthday gift, and I'm going to buy two more as gifts. Love love love! I ordered a Dolly and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
Overall: 38'' H x 20.5'' W x 35'' D Overall Product Weight: 52lb. I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!
Thank you very much. It is very popular product and low price. Vestil 2000 lb. Capacity Furniture Dolly is seems It will out of stock soon! I think, this Dolly is a great product to buy for yourself and your family for as gift! I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!